Website Disclosures & Advertising
Effective date: May 26, 2026
Who we are
Legal name: Experience Recovery Detox & Residential, LLC
Doing business as: Experience Recovery
Physical address where treatment services are provided:
3919 W. Hazard Ave., Santa Ana, CA 92703
Contact information
- Admissions: (866) 514-7282
- Email: info@experiencerecovery.com
Services we provide
We provide substance use disorder and co-occurring mental health treatment services for adults, which may include medically supervised withdrawal management (detoxification), residential treatment, and related clinical and supportive services, as licensed and staffed. Specific levels of care available to you depend on clinical assessment, medical necessity, and program capacity. See individual treatment pages for descriptions; admissions can confirm what is currently offered.
Licensure and accreditation
Licensed by the State Department of Health Care Services. DHCS facility license number 300011GP; license scheduled to expire 03/31/2027. Verify on the California DHCS SUD Recovery Treatment Facilities directory.
Experience Recovery Detox & Residential, LLC is accredited by The Joint Commission (provider locator HCO ID 610069). Full details: Facility Licensure & Accreditation.
Clinical team & practitioner licenses
Licensed medical and clinical staff credentials (name, California license type, license number, and highest academic degree) are published on Health Care Practitioner Information per Cal. Bus. & Prof. Code § 680.5. All team members are listed on Our Team.
Advertising and third-party listings
We may advertise through search engines, directories, and social media. Paid advertisements are identified according to platform requirements. Third-party directories may display our facility name, address, or phone numbers; we strive to keep Name, Address, and Phone (NAP) consistent with our legal business records.
We do not engage in patient brokering, sale of patient leads, or unlawful kickbacks. We do not guarantee cures, specific success rates, or outcomes unless supported by peer-reviewed evidence clearly cited on the page (we generally avoid such claims).
Insurance and cost
We work with many insurance plans; coverage varies by plan and clinical criteria. Financial responsibility, copays, deductibles, and self-pay rates are explained during the admissions and verification process. Website content is not a contract of insurance payment.
Photographs and media
Unless otherwise labeled, photographs and videos on this website depict our Santa Ana treatment campus, staff, or stock images used for illustration. Stock or illustrative images are not presented as a guarantee of a specific room or amenity unless captioned.
HIPAA, protected health information, and medical records
Experience Recovery maintains protected health information (PHI) and medical records for patients in accordance with HIPAA (45 C.F.R. Part 164). Our full Notice of Privacy Practices for Protected Health Information describes how we use and disclose PHI, your patient rights (access, amendment, accounting of disclosures, restrictions, complaints), breach notification, and how to contact us or the U.S. Department of Health and Human Services. This is our HIPAA privacy policy—not a general website data policy.
Website contact forms are for inquiries only and are not a substitute for emergency care. Non-clinical website data practices are described on this page; PHI is covered only by the Notice linked above.
LegitScript certification
If we display a LegitScript certification seal, it indicates we have met LegitScript’s applicable certification standards for addiction treatment providers at the time of certification. Certification is subject to ongoing monitoring.
Questions
For questions about this page or our marketing practices, contact info@experiencerecovery.com or call admissions at (866) 514-7282.